WhatsApp Business[1], a new app from the Facebook[2]-owned company designed to help businesses communicate with their customers[3], is in the news again. More details of the app have surfaced online, giving us a first look at the features WhatsApp is aiming to provide businesses as it looks to start generating revenue. The APK for WhatsApp Business has also been made available for download by a third-party website and, separately, a Google Play link for the app has been spotted as well.
WhatsApp Business will allow businesses to have access to analytics, giving them a comprehensive look at how often their customers interact with them and how popular are their texts. Businesses will also be able to easily manage their business account and personal account, reports[4] AndroidPolice, which cites documents provided by a user who signed up for WhatsApp Business account.
The report also shares the Google Play link for WhatsApp Business[5], but notes users will only be able to see the listing if they are part of the private beta programme, for which access is granted if users answer a survey and are accepted[6]. The app's APK is also available to download[7], but once again, users need to be part of the private beta first.
The Facebook-owned service is giving businesses the option to easily migrate their business number to WhatsApp Business. Users, according to the document, get three options: they can install the WhatsApp Business app on the same phone as their personal WhatsApp[8] account but have a different number tied to the business account.
You can migrate your current business number to WhatsApp Business
Photo Credit: Android Police...