Jio Phone deliveries have supposedly begun[1], but receiving it might not be such welcome news for some due to the terms and conditions attached by the company to the phone[2]. Jio has revealed that buyers may actually have to end up paying even if they want to return the device, and that it reserves the right to ask for the phone back if it is not being used. Moreover, to claim the refunded Rs. 1,500 security deposit, recharges worth Rs. 1,500 per year are mandatory. While this indeed comes as a surprise to many, there are many points that haven’t received as much attention but certainly deserve so. Here are 10 things we learnt about the Jio Phone[3] by going through the newly updated terms and conditions on the Jio website:
...
- The charges applicable on returning the Jio Phone have already been discussed in detail, with the best way to get your money refunded being using the handset actively for 36 months. However, the company says users only have a 3-month window to handover their Jio Phone unit in order to claim the return. In the site’s T&C section, the company says the phone has to be returned by the recipient “on or after the expiry of thirty six months but before the expiry of thirty nine months from the date of first issue” of the Jio Phone.
- Jio Phone will be SIM-locked, meaning it is locked to the Jio network and assigned to a fixed number. This would not be a surprise to many, considering the company would want the buyers of its phone to remain on its network. However, the company mentions that it “may, solely at its discretion,